Question
My dog went to the groomers two days ago and they sent him home with a broken paw. I just want to know what we can do.
Answer
I am so sorry to hear about your dog. I hope he makes a full recovery. People who believe that a groomer’s negligence caused harm to their animal can sue to try to get compensated, including, for example, for veterinary expenses incurred in treating their animal’s injuries. If the groomer has insurance and/or if the groomer acknowledges liability, it may be possible to settle the claim without the necessity of litigation. Complaints may also be made with consumer protection agencies and better business bureaus. Some municipalities require groomers to have permits and adhere to standards. In these municipalities, complaints may be made to the licensing agency too. If there is evidence/suspicion that the injury or death was caused by an intentional act, law enforcement authorities should be contacted.
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Elinor will field as many questions as she can and they will be posted here on this site. Due to the volume of questions received, not all questions are answered. However, many individuals have similar questions. You may find helpful information in the categories listed below.
